MR IAN STAPELEY´s profile

Reviews (3)

Road Radio Ltd

Very fast delivery and very good price.

The parrot Bluetooth I bought was great value for money and delivered very fast and easy to fit very happy.

Very

Yery good so far no problems everything has gone great everything I have orderd have been good .

Everything I have orderd has been good quilaty & was deliverd when I wanted it I am very happy & am looking to the next time I order something .

Mazuma Mobile

Mazuma dont even know who,s phones who,s.

I was not very happy with there service first of all i got a text message telling me my phone is blocked and i could not have my phone back or the money until i unblocked it .
I done a phone check my self costing me £2 to find out its not blocked at all i then noticed the IMEI number on the last email was different to the first email i sent so i gave Mazuma a call to be put on hold and then cut off so i rang back again costing me another call from my mobile too then be told its all sorted we will pay you now.
No sorry it was our falt we messed up checking the wrong IMEI number costing you money sir.

22 May 2012

Reply from Mazuma Mobile

Hi Ian - Thanks for your review and sorry to hear you are unhappy. We can confirm that the IMEI number printed in the product label on your phone is blocked (registered lost/stolen). We were later advised by you that the IMEI programmed in the phone was different to the one printed on it. We can only assume your phone had been re-housed in a phone case of a phone which is registered lost/stolen. Once we established that the IMEI programmed in the phone was ok, we issued immediate payment. We apologise for the inconvenience but hope you appreciate that it is very unusual to have a phone with the wrong IMEI printed on it. We hope this helps.

MR IAN STAPELEY´s profile

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MR IAN STAPELEY
Reviewer
United Kingdom

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