Sarah Cundy´s profile

Reviews (4)

UK Mail


Despite clear instructions as to where to leave the goods, the items were left by the gate, open to the elements. This has happened in the past, hence the clear instructions to leave items in the stable, when it has been raining heavily and the boxes were sodden.

I am very unimpressed. Supposedly another item is being delivered to me today, but they just rang to advise that the driver cannot find the address. I'm not sure what type of delivery company doesn't use SatNav's these days, but any SatNav will take you straight to my door with just the postcode.

I have deliveries via this company every month (unfortunately it is the delivery company of choice for the dog food I use) and for the first 2 years the drivers would ring to ask where I was. For TWO years!!

Other delivery companies find me without any problems AND they leave the goods where instructed.

Overall this company is extremely poor and the service is appalling. I don't know how they stay in business.


Good service; Disappointing Product

Ordering was easy and the delivery was extremely prompt. I have no complaints at all.
However, the items I ordered - 2 outdoor light-up polar bears - were disappointing in as much as, despite both being advertised as white, one had yellow-white lights and the other had blue-light whites. Instead of a stunning display outside my home, being mis-matched, they instead looked rather naff. A shame. It would have been helpful if the website had advised that the lights would not reflect the same as I would not then have placed the order.

04 February 2013

Reply from Internetgardener

Hello Sarah,

Thank you for your review. As just discussed, with these not being the same product there can be colour variations, however, if you could email us a picture of the two items together we will see what we can advise as a resolution. I look forward to hearing from you.

Kind Regards,

Paul Burton

Customer Service Manager

The Internet Gardener Ltd


Superb service and Best Price

I ordered a Hozelock Cart. Garden4less were advertising it at the cheapest price by far compared to other websites.

The website is easy to use and, astoundingly, I received the item the next day (the p&p was free, too). The service simply couldn't be better.

Moreover, the item is exactly as described and is perfect for my requirements.

I will use this company again and would highly recommend them to anyone.


Excellent Service

The goods were cheapest with Titmuss and the service was excellent - delivery within 48 hours. Would thoroughly recommend them to anyone.

Sarah Cundy´s profile

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Sarah Cundy
United Kingdom