Scan were recommended to me by a couple of friends and colleagues, so when I decided to build a new PC they were top of my list for computer components.
Rather than a pre-built system I went for one of their "today only" deals. Sadly, one of the components, the CPU, was out of stock, however, the guys at scan were able to recommend a suitable alternative for minimum extra cost.
The goods arrived within about a day, well packaged and all present and correct.
As is the way with PC's, things did not go according to plan. After a frustrating couple of days and numerous email conversations with the eternally patient staff at Scan I was forced to admit defeat and return some components for testing.
It turns out that the replacement CPU would not work with the motherboard's stock BIOS. After the BIOS was updated by Scan everything worked and the components were returned to me, all free of charge.
The system is up and running now and it is brilliant. Great value for money and superb after sales service. I would recommend scan to everyone.
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