I had the worst traveling experience in my life when I used easybus in Dec 2009 trying to get to Stansted Airport from London. After waiting for the pre-booked bus for more than two hours I was urged to take a taxi because the driver from easy bus didn't bother to check who had pre-booked tickets and let all the passengers go inside the bus without even checking their tickets. As a result I couldn't get inside with my wife and 2 y.o. son. The reason why the bus came with 2!!! delay is because according to the driver there was a road accident somewhere. Obviously there was absolutely no communication or update for the waiting on the bus stop passengers. Actually most of them took a taxi as well.
Avoid them if you can. I'll never use this service again!!!
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