Terrible terrible customer service, I had the same experience as Stephen (below) apart from not having an O2 representative with me at the time. The ignorance of the staff is almost unbelievable, I went to the Kingston branch, and it is fair to say that after my experience, I will NEVER purchase anything from them and will not recommend them either. The word incompetent springs to mind? I complained to head office who said that they would "deal with it", which I doubt?
STAY away from them. There are so many other companies that deserve the custom above these Cowboys.
Vidyadhar Navale found this review useful
This was my first order with Festive Lights. I was very impressed from start to finish with my order. The website was extremely simple to navigate, the price was fantastic, and rapid delivery too! I will be using them again for all my lighting needs. 10/10. Thank you :-).
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