When purchasing my Nikon camera, I included 3 year insurance cover. A couple of months later, I dropped and damaged the camera. I brought it into Jessops and as promised, they sent the camera off for repair, saying that it would take 4-6 weeks. 2 months later, (after a lot of chasing up) I receive notification that my camera is fixed and ready for collection. On returning to the store to collect my camera, I realise they have just returned it, without actually fixing ANYTHING and without any reason as to why. Store assistant says she will phone up the next day and enquire, meanwhile putting it on a priority list to get it repairs asap. Another 2 months down the line and I have heard nothing, despite sending numerous emails and calling into the store (saying that it is still "in for repair") What an absolute JOKE. I will never buy from Jessops again, I would definitely never recommend it!
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