Spending a lot on a computer upgrade is always a little daunting and you have to look deeper than price. Customer service holds a lot of weight in the decision making process.
OcUK not only have the best prices on average but they have by far and away the best customer service.
Over the last couple of weeks I've be annoying Gibbo, 5UB and Bailey with questions, demands and general indecision....They've been patient, honest and all round top notch when it comes to customer satisfaction.
After 500 questions (give or take) I ordered a 780 Phantom which arrived speedily........the phantom is lovely card and very quiet but it's 2.5 slots wide.....my mistake....
I contacted them via their forums and got a return without hassle.
Now I'm going to annoy them again with more questions :p
For years I've used MP and there products and services had been great but now my last 3 out of 4 orders have been very late despite paying an extra £5 delivery. The products aren't great anymore often coming in chalky or oversweet or just plain horrible.
Truth is that competitors do it better and cheaper now.
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