Lesley Muir´s profile

Reviews (1)

Just Eat

Never ordering on just eat again

I placed an order which was accepted and paid on my card and waited t%ll after delivery time I was given and checked my emails and had an email from the takeaway sauing my order had been refused as it was to far to travel. So I have £20 out my account but no food. I began a live chat which was like talking to brick wall. No help, no reason as to wat happened just copied and pasted term and conditions, I then asked him to call which he said he could not guarentee me a call back!?! I stupidly placed another order, this time it was rejected with reason "too far to travel" yet it came up in my postcode again. Although order was rejected money was taken out my account and the "customer service team" never told me why, they shouldnt have takenmoney out befor orders were accepted. I called again and the man phoned the takeaway and the reason they gave was the didnt have a telephobe number for me even though it said too far to travel. I am still waiting for the money from the first takeaway to go back in my sccount, I will never ever use just eat again, I never recieved any compensation either!! Very angry customer, will not recommend

Lesley Muir´s profile

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Lesley Muir
Mid Calder, United Kingdom