Yes everyone knows that Amazon are a trusted respected e-retailer.
But after an issue with a theft from a thin parcel wedged in my letterbox (Royal Mail rating 0 stars) and my wife's brand new iPod going missing, Amazon sent a replacement immediately with no quibble.
To quote their very helpful telephone operator, "it is the responsibilty of Amazon to ensure the item is delivered to you and we failed in this instance", a truly refreshing attitude that many other retailers should take note!!
After reading the reviews on Microglobe, was a bit nervous with ordering from them. But then again who reviews a company when they've had good service!
Ordered a Tamron 90 macro lens for the cheapest price seen on the internet and it arrived two working days later.
Can't say fairer than that.
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