Gordon Loudon´s profile

Reviews (2)

Essential Travel

Easy to understand prices/cover and good value insurance.

This site was quick and easy to access, compare quotes and levels of cover for my daughter's trip. She's under 16 so this was quite specialist insurance.

Appliance Planet

Good value, decent service and ticked all the boxes

My wife and I have just had a new kitchen fitted and needed 5 new appliances: dishwasher, tall larder fridge, tall freezer (all integrated) and two built under double ovens -about £1,800 worth of kit, so we wanted to shop around. We found out who was cheapest but, before ordering we checked some review sites. We soon realised that some suppliers, including high street names, had a terrible reputation. Some didn't deliver on time or even at all(!), some were ok until the appliances were damaged/faulty and then replacement was a hassle.
We decided that Appliance Planet had received good reviews, even if the goods needed replacing and so we ordered through them. They weren't the cheapest -maybe £15-20 more per appliance than the cheapest, but we didn't trust some of the cheapest ones.
Once you've created your shopping basket, give them a call and quote the basket number and they'll give you a multiple item discount code -ours was £54, easily bringing them back into the "cheapest" category. Total delivery was only £20 for everything.
Very helpful bloke on the phone indicated that everything should be available the following week, in time for our fitters to install at the weekend. You can track your order status online with AP so we were worried when the appliances were still shown as "on order" the night before the fitters were to come. Called AP -got through no problem -they said that their supplier didn't have them in stock. They called me back as promised with a revised delivery date for the first three items and the fitters agreed to come back later to fit these.
First delivery exactly as agreed -time slot supplied and driver called to say en-route. AP say that you have to unwrap and inspect the appliances before signing for them, so the driver and his mate stand around and wait for you to scrutinise every inch of your lovely new appliances.
Ovens had to come by second delivery which was same as first one -pretty painless.
It was a major hassle that the initial stock and delivery timings were wrong, but we had left it to the last minute to order. I didn't think that the guy we first spoke to was spoofing me to get the order, just giving an estimate which turned out to be wrong. They stuck to their appointments anyway and subsequent phone calls were very satisfactory.
I'll deal with them again and don't hesitate to recommend them.

Gordon Loudon´s profile

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Gordon Loudon
United Kingdom