Chris Douglas´ profile

Reviews (2)

Victoria Plumb

great value, very reliable

After looking around several DIY websites for a shower and riser to no avail, I checked out victoria plumb expecting them to be too expensive. In fact I found just what i wanted, better value than the other places and received it within 2 days. Painless.


Not everything I asked for

My order was slightly complicated, as I wanted some other engraving on the other sides of the trophy base (past winners). I emailed Allsports with the list and instructions then called to make sure the order was understood. I was assured it was.
The order arrived today (Monday 28) and the other engraving has not been done.
Also, in the phone call I chose a different cup because it was larger but it was actually less expensive (£31.50 over £54) . I received this cheaper cup but have been charged for the expensive one.
Not only that, but I was assured when I made the order (Fri 18) it would take 5 days and I would reeive it by Friday (25). This was important as the cup final was on Sunday 27. As I said before it didn't turn up until today (Mon 28).

30 May 2012

Reply from Allsportsawards

We apologize for the late delivery and the missing engraving plates, the plates have been sent out to you. The invoice you received is the invoice for the original order and does not show the amended trophy, the refund for the difference in price has also been issued.

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Chris Douglas
United Kingdom