HMV

Item Out of Stock - No Communication

I ordered two items as part of a Christmas present 2 and a half weeks ago. Half of the order arrived last week. The other half has still not arrived. I called their help team who were polite enough but informed me that the other item is out of stock and is not due in for 21 days. The item was listed as in stock when I placed the order. No one contacted me to say that this was an error. If they had done then I would have had time to order from somewhere else. Unfortunately this is no longer the case. I will have to think of a different Christmas present and buy it on the highstreet this weekend - something that I was desperately trying to avoid doing.

Jim McNamara found this review useful