Hazel Millar´s profile
Reviews (2)
Rubbersole
Good customer service to overcome poor email comms
Unfortunately I had to phone Rubbersole's very helpful customer services several times as none of the emails they sent from their system reached me (not even in my spam folder) so I had no idea if they had received my order or dispatched. This was then compounded by the fact that I needed an exchange for a different size and the returns label didn't come through either. Otherwise a positive shopping experience.
02 January 2013
Reply from Rubbersole
Hazel Millar´s profile
Female, 1971
Portadown, United States
About
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I do apologise that your e-mails did not reach us, otherwise we would have surely replied!
I am glad that you were able to contact us directly so we could get all of that sorted out for you in a phone call!
Kind Regards,
Katie, Rubbersole Customer Service