Anna Steele´s profile

Reviews (1)

Nationwide Vehicle Contracts

Nationwide was good, but delivery was not.

The date of delivery was confirmed, i arranged my work around that day/time & set the insurance policy up from the 29th May. The car arrived a day early yesterday morning with a couple of hours warning. I was very inconvienant time at my work, also i did not have the nationwide form with me or the even the correct shoes to drive home in. The experience was quite stressfull and the delivery man seemed unaware of the agreed delivery day/time I had with nationwide.

29 May 2012

Reply from Nationwide Vehicle Contracts

Hi Anna,

Thanks for the feedback, we do appreicate it.

We apologise for the early delivery of your vehicle, there was a mix up at the delivery company and we were not made aware until it had been delivered.

We did report this back to our supplier, and I beleive that the Driver contacted you and apologised ?

In order to recognise this issue, I would be grateful if you would accept £20.00 worth of Amazon Vouchers for the inconvenience caused?.

Regards

Glenn Nutsey
Sales Director
Tel: 0844 482 9595

Anna Steele´s profile

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Anna Steele
Reviewer
United Kingdom

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