Terri Wheeler´s profile

Reviews (2)

Yodel

complete bunch of muppets,will never use again!

I ordered a double bed via my Very catologue,yodel delivered the bed on time amazingly,but the bed was damaged,i have since been waiting 2 weeks for yodel to collect and return it back to Very,eveytime i get the same response,please wait we will call you back within 3 days,except i never get the calls returned,im always ringing them at 10p a minute,eventually when i do get a call and a convenient date and time for the bed to be picked up(as i have school runs to do),i wait in all day and no-one comes,i then ring up to enquire why and the staff on phone fob me off with different excuses as to why they havent turned up?they have both my telephone numbers,mobile and home,no card was left,no knock on door,yet my friend saw 2 yodel men approach my balcony walkway(i live on the second floor)then just walk away back to their van!!i guess they realized i live up 2 flight of stairs and couldnt be bothered to carry a double bed back down them,
i heard the postman drop a letter through my door that day,but yodel didnt even bother to come to my front door,i know as i sat near my door on chair and front door is all glass,even rang the Vey catalogue to complain about their delivery service and got told the same thing,please wait 3 days for them to ring you,grrr!!utter useless bunch of gimps!will not be using Very again for large items as they use yodel,or any other company that uses them either,stay away

Myyodel

completly crap and a waste of my time

i ordered a double bed via my Very catologue,yodel delivered the bed on time amazingly,but the bed was damaged,i have since been waiting 2 weeks for yodel to collect and return it back to Very,eveytime i get the same response,please wait we will call you back within 3 days,except i never get the calls returned,im always ringing them at 10p a minute,eventually when i do get a call and a convenient date and time for the bed to be picked up(as i have school runs to do),i wait in all day and no-one comes,i then ring up to enquire why and the staff on phone fob me off with different excuses as to why they havent turned up?they have both my telephone numbers,mobile and home,no card was left,no knock on door,yet my friend saw 2 yodel men approach my balcony walkway(i live on the second floor)then just walk away back to their van!!i guess they realized i live up 2 flight of stairs and couldnt be bothered to carry a double bed back down them,
i heard the postman drop a letter through my door that day,but yodel didnt even bother to come to my front door,i know as i sat near my door on chair and front door is all glass,even rang the Vey catalogue to complain about their delivery service and got told the same thing,please wait 3 days for them to ring you,grrr!!utter useless bunch of gimps!will not be using Very again for large items as they use yodel,or any other company that uses them either,stay away

Terri Wheeler´s profile

profile image of Terri Wheeler
Terri Wheeler
Reviewer
1979
United Kingdom

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