Have purchased about seven items in total. My worst was a night star lamp that lit up the bedroom ceiling at night for your child. This did not work properly and was cheaply made, after lodging a complaint at the end of Dec 2012 with both Wowcher and the website I purchased it from, am still waiting for a reply, never mind a refund!
However, the best item I purchased was a leather 4pc tote bag. This was delivered extremely quickly and the quality of the bag was excellent, in fact I wished I had purchased two! I think Wowcher are good and can offer some excellent goods but their customer service needs to crank up a gear instead of palming customers off with "you need to contact the website direct that you purchased the item from" , as unfortunately you end up with a cheap broken item and no refund!
I was absolutely amazed at how quickly the knee supports arrived and the excellent high quality they were. My husband has suffered four previous knee dislocations and have suffered more with his knees over the past 7 years. After trying many different supports, he decided to try these and I can honestly say they are the best ever. He can do all his usual daily gym exercises and not be in pain!! I am one very happy customer and would recommend these to anyone wanting to buy knee supports that do as they promise and get excellent value for money!!
Received a good service, offered more than other competitors but did reduce item by £5 once they received my iPod. However, they did offer the option of getting untouched with them if I did not want to accept but even £5 cheaper was still more than any other offer! Did specify on the website that payment would be 1-3 days but did take a couple of days longer. Kept in touch with me throughout so I would use again.
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