James Weinberg´s profile

Reviews (1)


Truly excellent service

I was really impressed with Shadestation's service, after having a tough time finding the sunglasses I saw in a shop again but online.

Firstly, they offered a price matching service from another online retailer and a quote was matched very quickly. I then ordered the product, with free next day courier delivery, and was kept fully up to date on its progress. I actually thought something was going to go wrong-the glasses I wanted were difficult to find elsewhere online and I had to trawl through many dodgy sites, would they really dispatch this quickly etc.

Lo and behold an email arrives last night confirming the dispatch and they duly arrived today. I was at work but a neighbour signed, I was even more impressed to see the courier had an hourly timeslot for my planned delivery, which would be great if I was lucky enough to be at home. Great to see they do not skimp on a cheap courier, which so many other companies frustratingly do.

The product was exactly as ordered, very pleased with them and they even included a few treats in the pack to make the experience even sweeter. Thoroughly recommended and very professional fast service.

09 April 2014

Reply from Shadestation

Hi, thank you for your comments.

We really appreciate good customer feedback and we are very happy to hear that you have been satisfied with the service you have received.

We look forward to dealing with you again in the future.

Kind regards
Shade Station Team

James Weinberg´s profile

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James Weinberg
London, United Kingdom