Transair Flight Equipment

Total lack of clarity

I placed an order for one Jeppesen VFR Flight Manual and was told that it would take two ot three weeks to obtain as thay are ordered in specially. There is no mention of this in either the printed catalogue or the website.

As I required the guide the following weekend, I cancelled the order. A real let down.

07 June 2012

Reply from Transair Flight Equipment

Mr Fearneyhough, we are sorry to hear that you had a bad experience with Transair. On the whole we hold about 99% of items in stock, however due to the nature of these Flight Manuals - as they are required to be up-to-date there is a delay when ordering them. You are correct, this should have been stated on the website and we will have this added.