I recently purchased an Akita extending table, which arrived on time. When it was unpacked and assembled I noticed one of the legs had sustained damage (probably at the manufacturing point). I notified first furniture who requested that I send in photos of the damage so they could let their supplier know. Shortly after having done so I received a call advising that a replacement table would be sent out immediately form the factory. This was delivered together with four matching chairs. I then had time to replace the damaged leg before contacting first furniture re the collection of old table.
The quality of all of the items is great and seriously better than I had hoped. First furniture promptly addressed my problem, kept me informed all along by phone, email and text.
I have no problem recommending this company!!!!
I was a bit sceptical at the outset, especially as they were cheaper than anybody else on the web. I need not have worried, goods arrived on time as promised, easy to unpack and set up ready for use. If they say cheapest is not always best, then Beyond Television is the exception that breaks the rule!
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