I had an account with moneycorp and rang to place a trade. As we all know Fx is a fluid thing and when you want to trade a lack of prompt action can cost money. All I got was busy tone and then when answered to be told my trader was too busy and would call me back. He didnt!!; so I did a net search and applied online for an account with The FX Firm. An immediate phone call confirmed they were processing my application and they rang back within 10 minutes to take my trade. Now thats what I call service! : and I think I maybe even got a better exchange rate.
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