Greenfingers

Terrible, terrible terrible!! Buy elsewhere.

Absolutely awful company, please go and buy somewhere else. to cut the story short, Goods took 19 days to arrive, emailed to say it was being despatched - arrived 4 days later after email! when the Luxor swing arrived, the main seats were missing so u couldn't sit on it! Another phone call, said they wud send asap. Opened other boxes to discover frame was missing. Another call to say collect the damn thing an refund me, Greenfingers said 'yes' we ll collect Fri 1 june - i cancelled my whole day, then phoned courier to ask wen they were collecting? "Don't know what ur talking about, no collection been activated". They have your money!! You spend a lot of time trying to get rid of the goods.

01 June 2012

Reply from Greenfingers.com

Hi Mrs Bate. I am so sorry to hear of the many problems you have encountered with your order. I believe one of my staff has now been in touch and the matter has been fully resolved. If this is not the case, please do not heistate to email me direct at yvonne@greenfingers.com. Kindest regards and once again, my sincere apologies for the inconvenience. Yvonne (Head of Customer Services)