I'm waiting for somebody who will collect my parcel. Collection time between 8 am and 9 pm, great isn't? I was trying to phone the company to find out the possible time of collection but I was told "they can't estimate it so I have to wait. Bright side? I saved almost £5 on postage (such a deal) but I have to stay at home all day long and wait until someone comes to collect. NO MORE!
Over 6 weeks ago I ordered 2 bedside drawer units. Didn't get them at marked delivery day so I phoned tesco direct to ask what happened. Tesco send me back to wayfair because that was there order, so I phoned them. In wayfair customer service nobody even knew about me. No name or address, no traces of order. Had to forward an email from tesco to confirm my order. Week after had to do it again because was no answer and story was exactly the same. Another week odd of waiting. Nearly 2 weeks ago I received and email saying that the refund had been issued and I can expect money in 10 days. The day had come yesterday and guess what?! No money. Phoned them again and they told me again the same story. Something happened that they are not able to explain. The will investigate and they will get back to me!!!
Guys!!! Don't buy anything from wayfair.co.uk ! They sucks!!!
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