I AM EXTREMELY PLEASED WITH THE SERVICE THAT I RECIEVED FROM GTECH. I AM VERY IMPRESSED WITH THE SWEEPER, I USE IT MOSTLY FOR UPSTAIRS. IT IS SO LIGHT. I WAS AMAZED HOW MUCH DEBRI IT COLLECTS.
MY PARCEL WHICH WAS A KEN BROADBENT WALL CLOCK WAS LOST AT WHAT THEY SAY WAS AT HUB 5 DEPOT. THE PARCEL WAS SOME 80CM BY 45CM AND WEIGHED 6 KILOS, WAS WRAPPED IN BUBBLE WRAP AND THICK POLYTHENE AND I HAD TO USE THEIR PRINTED LABEL, HARDLY A SMALL PARCEL TO LOSE. WHEN I TRIED TO HAVE THE LIVE CHAT OPTION NO INTEREST WAS SHOWN ONLY TO SAY THAT I SHOULD CLAIM THROUGH THE INSURANCE. THEY WANTED TO KNOW THE DATE OF PURCHASE, PROOF OF PURCHASE. THE CLOCK WAS 25 YEARS OLD !!! AS THEIR INSURANCE COVER WAS FOR ONLY £20 IT SEEMED A POINTLESS EXERCISE TO CLAIM . I HAVE NOW BEEN OFFERED THE MEASLY SUM OF £5.99. THE PARCEL THAT SIZE SHOULD NOT HAVE BEEN LOST?? IN THE FIRST PLACE. BEWARE THIS COMPANY. READ THEIR OTHER REVIEWS FRIGHTENING
I PLACED THE ORDER AND WAS KEPT FULLY INFORMED BY EMAIL. VERY GOOD SERVICE THROUGHOUT . HIGHLY RECOMMENDED
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