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Item missing

Mr Seabrook, wish we had read your review before ordering we had a missing item from our delivery. We were told it would be delivered the next day at 3.00pm, finally arrived at 8.00pm, which held our plumber up for 2 days. Will not shop with Bathstore Sheffield Branch ever again. In their response to our complaint they reccommend you don't commit to an installation schedule until you receive the order - I think that says everything about this company.

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Aimie Buck
Sheffield, United Kingdom