No, it's not always pleasant to shop there, but great choice of products, great value for fashion fixes and essentials.
Yes, sometimes, things do shrink in the wash, and some things are not as good as you would hope, but you get what you pay for.
I was very impressed during both my pregnancy, it was the only store where someone from the staff would make me jump the queues when I was heavily pregnant. I would not have expected it from this store, but none of the other stores did.
I have had a few issues over the years.
They could not find my home address, they couldn't find my work address.
They pretended I wasn't in when I was...
I had to cancel a delivery from John Lewis because of them.
I have not had so many issues with other companies.
You always have a surprise good or bad when you order things online as you have to imagine what the product will be and feel like.
It is difficult to guess the sizes of the hairy bit of the brush. I do wish there were more measurement and that the website would state what the best use for the brush is (ei: lining, dark shadows, natural look, light coverage, heavy coverage...)
Products well packaged
Glad that the delivery price has come down.
I am trying to make a decision on a fan brush as I can't find my two, and it's difficult for me to understand which one I should be getting. But because the prices are correct, I could take the risk.
I am a repeat customer and will be buying more brushes.
Great quality brushes at good prices.
I also wish there was a bit more make up sold on the site even though I understand that this is not your core business.
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