Melanie Avery´s profile

Reviews (1)

Pure Health LLC

Non trustworthy!

I ordered 2 different items from them over a month ago and still do not have the product. Also the phone number on the web site is NOT THERES. I amgetting ready to do a charge back on the purchase.

22 June 2012

Reply from Pure Health

I apologize that it was taking so long to receive your order.
We were inundated with a HUGE increase (about 5000%) in orders and subsequent calls and e-mails since the Dr. Oz segment. We had no idea the segment was planned and we honestly had NO idea the response we would receive.
As for a seemingly disconnected or non-existant number.. Our phone lines were backed up with calls that we had people on the phone and people on hold, so anyone else who tried to call in got a strange "disconnected" signal. And after a while, our voicemail box filled up because we didn't have the manpower, at the time, to handle the unexpected influx of business.
I can assure you we now have a full and excellent staff on hand to answer any questions about your order.


Melanie Avery´s profile

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Melanie Avery
United States