ordered the white leather ottari bed...............received after 5 months later - fiasco. they seem to have no co-ordination between delivery and customer. appaling customer service. bed when it arrived, the grade of leather utterly different from that in store i.e. much poorer quality - hard, grainy. the one in store was super soft of course! was so pee-ed off by end of 5 months hadn't the willpower to complain (and we badly needed bed). Will NEVER use habitat again. I should have known, as over the years in general their quality of product to price is rubbish.
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