A customer of mine ordered 3 x 300 cabinets and at 350 tall unit. We would've preferred to have the 300 units handed so we could choose what side to open but were told that all units (including the 350 tall ) come as shown in the website photograph, fair enough. So we open the 350 tall unit and the hinges are on the WRONG side. I phone up on the Thursday and am told to send a picture, I tell the lady that I'm standing looking at the unit and the hinges are on the wrong side but she insists on a picture. My customer takes a photo and we send it by phone. No reply so I phone back up she says I must've put the wrong email address so we try again, no reply. I phone again on Friday morning and she says they havent recieved the email so I go onto hotmail and send the photo again. I phone up again and she has the picture YIPPEE! But she has to veryfy with the warehouse that they do the tall unit in the hand that we want, that was Friday it's now Monday and NOTHING. I phoned again this morning and was told they're looking into it. Meanwhile I have a couple of oap customers with an unfinished bathroom.
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