We originally ordered from Allsportsawards on 28 May what we considered to be some very attractive and reasonably priced trophies, which our sponsor was more than happy to purchase for us. Unfortunately these trophies were unavailable or out of stock (Though the website gave no indication of this!). Although the sponsor (Who was paying) was informed of the shortage the Club never was, and we ended up re-ordering replacement trophies a few days prior to our Club presentation day (Having confirmed over the telephone that the company had these in stock and could deliver on time!). Sure enough the trophies arrived the afternoon prior to the Club presentation day, but upon opening the box I didnt recognise the trophies - basically we had been sent a poor substitute for the trophies we had ordered... but no-one from the company had telephoned to let us know.
Upon complaining to the company we were informed that our 'replacement' trophies had also been out-of-stock (Despite being told when we placed the order that they weren't) and the company had sent us some awful cheap looking replacement without informing us.
These are now being returned to Allsportsawards and we are expecting a full refund, but sadly this will do nothing to prevent the girls from not having a trophy to recieve as part of the Club presentation day... I cannot say how disappointed and disgusted we are, after all the hard work the players have put in throughout the Season. Needless to say we will not be using this company again.
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