Frank Welsh´s profile

Reviews (7)



Great service and a well-priced quality product.

There was a manufacturing error, but a new unit was sent more or less by return on receipt of my pics. My plumber took the defective unit away to play with.

DJM Music Ltd

Impressive service and quality

Next day delivery and a very high quality product. Materials, construction and appearance beyond what I had expected.


Great value

I bought this sprayer kitchen tap for my utility room, having had one in my kitchen for several months. The tap was much sturdier that much more expensive products, and had worked perfectly since I installed it. It came in quality packing.


Highly impressive

Placed the order Sunday evening. Email Monday a.m. apologising that shipping was held up owing to weather conditions (widespread heavy snow) but a compensatory bottle of wine would be sent.
Item delivered 10 a.m. Tuesday.
All this for an order of about £7, including delivery. Wonderful! Will go back as first choice.
Oh. No sign of the wine yet.

The best courier service I have had

The service was excellent. The process was was all I would have wanted in most areas, so I'm not going to comment on all aspects.

Two possible improvements:

1 Charges accrue as you go through the ordering process, and not always clearly.
2 The collection was timed 9.00 - 18.00, so I stayed in all day, within earshot of the doorbell. Collection was 17.30. Some sort of 'windows' system would make a big difference. By 10.00 I had Christmas cards I needed to get in the post before the 17.00 collection.


I've told everyone who'll listen

After problems logging on I spoke to customer services (non-premium number - hurray! No endless Vivaldi) who tried a fix that didn't work and when I called back said IT would call me, which they did in less than half an hour and quickly and efficiently sorted it. I was told I could order by telephone, but said I'd go on line, which would let me check all was OK. It was and I ordered. That was late afternoon. My order arrived the following morning.


Excellent, courteous and speedy service

Speedy delivery; all as described and ordered.

Frank Welsh´s profile

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Frank Welsh
United Kingdom