David White´s profile

Reviews (4)


I think they must have beamed the parcel over to Sweden, 17 hours door to door!!

I am in complete awe as to how you got my parcel, collected from my home in Hampshire at 17.10 yesterday, delivered to Lommo in Sweden at 10.33 this morning, some 17 hours later. Thank you so much, I won't use anyone else in future, that's for sure.


Very poor performance, nil customer service and took money without due process.

The worst Broadband I've ever used. After 15 months I cancelled the contract and they still took early cancellation charges. I appealed but they passed to a debt collection agency before appeal heard, which I understand is illegal. Do not use or trust them.


The most unreliable courier I've ever used

Made two bookings for collection, via <external link removed>. On both days, no-one turned up, didn't call to say why. Never again.

Auto Europe UK

Up-front charges not clear, but basic value of car was good

As usual with on-line bookings, the initial "sucker" price looks very good, but then the so called optional collision waiver virtually doubles the price. I say so called because the assistant made it quite clear that even if a non fault incident occured, a deduction of £850 would be made. What if the damage only costs £300? For this reason I would not use again, nor recommend. Make these terms clear in the same size font as your ad, people don't like surprise charges.

11 June 2012

Reply from Auto Europe UK

Dear Mr White
Thank you for your feedback regarding your rental with Auto Europe and Budget. We do list all of the information on our website under the terms & conditions section that you can check before confirming your booking. The car hire voucher also shows all conditions of the booking and we do try and make the charges as clear as possible. If you are unclear on any aspect of your car hire booking we have a reservations centre that are there to help with any questions or issues.
Once again thank you for your feedback and we do hope that this has not deterred you from travelling with Auto Europe in the future.
Kind Regards
Auto Europe

David White´s profile

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David White
United Kingdom