ESR´s profile

Reviews (5)

Appliance Planet

Excellent experience

Happy with products ordered, one of the items was slightly danaged, problem ressolved quickly and efficiently. Will order more items in September. Good communication throughout the whole order process.

Excellent Product

Ordered TV from Box. Delivery could be quicker and it would be nice to be told what day delivery would be, so as to make sure I was in. But overall satisfied with service received.


Wish I could select no stars

Very charged me twice for a payment I made of £234, they took over a week to ressolve part of the problem. I requested that they ressolve the problem and close my account. 1 month on and they still havent closed my account. A company run by idiots. I wouldnt mind but I was a dependable customer who always paid on time. They just dont care. I make sure I tell everyone I know not to use them.

Christy Enebeli found this review useful


There is nothing bright with Orange

I took out a contract with Orange. After a few days I had problems with network coverage. I contacted Orange Customer Services to raise my concerns, they told me that the coverage was excellent in my postcode. They advised that it must be the handset that was at fault. The handset was exchanged just after the 14 day exchange/cancellatiin period. When I tried the new handset it still had poor to nil coverage. I spoke to Customer Services again, this time they put me through to tech supoort they told me that my postcode was in a void and it wasnt the handset that was faulty. I explained that their coverage checker stated the I had excellent coverage. They were not interested, I am stuck with a contract for 24 months that I cant use.


Excellent service from Mattressman

The bed was very easy to put together, nice looking bed, my daughter is happy with her bed. My only concern is that the slats keep on popping out of there holders, they seem to be a bit flimsy. I suppose time will tell. Excellent service from Mattressman, next day delivery as promised.

12 June 2012

Reply from Mattressman

Thank you for your custom and for taking the time to leave your feedback it is much appreciated.

Kind regards

Customer service manager

ESR´s profile

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United Kingdom