Purchased item online on 29th March. Payment was made instantly. Delivery was to be within three days. On 2nd April tried to track order online. Order tracking not working. On 3rd April tried to track again. Whole website down as well as tracking.
Phoned Hombase. Automatic answering chaotic, went to wrong department after 5 mins wait. Transferred to correct department. Instant connection this time, only to be told when I gave the order number that there was no tracking record. Assistant said she would send another immediately!!!
I resent having to award one star.
I will never use Homebase again. It's superb Amazon for me from now on.
I purchased an oak TV corner unit after looking online for quite a while. This one was the right height, right size, and with useful cupboard space beneath a single wide gap for the electronics etc.
It was perfect with stunning looks, and is beautifully made.
Every visitor we have had since comments on its appearance and quality.
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