I found the whole system of booking and paying for flight tickets for me and my family very straightforward and simple. The site was clear and informative and the ticket prices very competitive. The only thing I would like to see are customer reviews on the airlines on the site so that you can be much more informative on the decision to pick a particular airline. Would definitely recommend.
Ordering over the phone was simple and straightforward with a courteous and informative customer service rep. The order arrived the next day at the indicated morning delivery time, very impressed given the distance to be travelled by the courier and that it was free delivery ! The cross trainer was easy to put together and initial indications are that it is of good quality.
Only a couple of negatives; When ordering by phone I was asked for certain letters from my password as part of my credit card authorisation process. This should only be requested if ordering online and never by phone order, so I declined to provide this, but order seems to have gone through OK despite. Secondly, when putting the product together the manufacturer had attached one component, a resistance dial to the cable, when it should've been seperate so that the cable would insert through the metal tubing frame. It took me ages to work out how to detach the dial as the instructions assumed that it was already seperate.
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