John Ellis´ profile

Reviews (2)


No Problem

Everything seemed to go smoothly, it was nice to get an email saying the flowers had been delivered.

UK Water Features

Didn't keep to their word

Delivery said 2-3 days it took 11 days. The money was taken from the bank the day after ordering, didn't wait until despatched. After waiting a week I contacted them and they said they would phone back which they didn't I had to phone them two days later. I am pleased with the item now I have received it.

12 June 2012

Reply from UK Water Features

Hi John, thank you for taking the time to leave feedback. We are sorry about the delay with the item here. Due to the Bank Holidays we had late deliveries and the closure over the Royal Weekend caused issues. We should have updated you about the delay. I am glad though now that you have the water feature you are pleased with it.
Many thanks, Hayley, UK Water Features Customer Care Team.

John Ellis´ profile

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John Ellis
United States