Jay Brady´s profile

Reviews (2)

Missguided

Awful

I Orderd 45 pounds worth of clothing, but when they turnt up, 3 days later, that was ment to be next day delivery. The bag with holes in and tatty, the items were not as described and one item was faulty. So I sent the items back the following day, expecting an email about my refund. No I waited 5 days giving them more than enough time. After emailing them constantly and tweeting them, I finally got a response, stating that my refund will be processed 3-5 days. So I waited! Still no refund. More emails followed but no response. They finally emailed me stating that I had to close a dispute that I had opened with paypal, why I don't know! As you can still give a refund with a dispute open.
I finally got a refund but not from Missguided, through my PayPal as I opened a dispute.
I will never buy from this company ever again. The good reviews are the very lucky ones. But considering the bad out way the good!! It says it all!
AVOID AT ALL COSTS, NOT WORTH THE TIME OR HASSLE!!

Kayleigh Flynn found this review useful

03 January 2013

Reply from Missguided

Hi Jay,

I apologise for the late delivery of your parcel but it does appear that DX were experiencing some carrier delays due to the bad weather, frustratingly this is out of our hands.

I have however looked into your account and it appears that we have only received one email from yourself, in which an advisor responded to, updating you on the successful refund that was processed.

Best Wishes,
Grace xx

boohoo.com

brilliant

Super fast delivery great items too :D

Jay Brady´s profile

profile image of Jay Brady
Jay Brady
Reviewer
Female, 1994
Salisbury, United States

About