I've just checked on an order wondering why it has not been dispatched. My order states "waiting stock". I'd ordered this item because it was and still is stated as "in stock". No email to tell me the order is delayed or in fact "not in stock". Having checked my order they are not even expecting to receive stock for a week. This is typical of 'pile it high' sell it cheap suppliers like this one. If this had happened only once I'd not bother writing the review but this is the second time if five orders.
I order a battery from a company in Manchester on next day delivery. The originating courier (not City Link) got it to the City Link Gloucester Depot overnight by 06:25 Thursday AM, it is now Tuesday AM and City-Link Gloucester have not attempted to deliver. I reised a case with City-Link Saturday AM, they had no idea they even had the parcel, where it was or why it was not delivered even though their website showed it at the Gloucester Depot. Nobody has updated the case in two working days, each time I phone teh call centre just tells me that they have no idea what is going on or why the item has not been delivered. They are a truly terrible faceless, irresponsible, feckless company and I've still not got my battery!! I spend about £20K a year that requires courier delivery and I will pro-actively advise everybody who ever uses a courier or buys from a company that usese a courier to keep well away from anybody using City-Link,
George Philip found this review useful
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