Baracuta

excellent product, but need to up customer service

I have quite a few Baracuta items, and never had any complaints. The Dean jacket is wonderful, nice shape and cut, perfect for on my scoot during these summer month. My only issue is that I never got an order confirmation, so didn't know if the order had been recieved, and the website has no order details in the account section, which would be a good addition. I did contact Baracuta to see if the order was made and the following day got a despatch note, the day after that I got a reply to my email about no order confirmation!