Anthony gould´s profile

Reviews (3)

www.cabreramedina.com/EN

Excellent service except car not the one what we ordered ordered

Excellent service and has good reviews so I would use them again

eFlorist

Cheap bouquet for expensive price

The flowers which arrived looked pretty but there were few flowers mainly chrysanthemums dressed with lots of net and coloured cellophane. Very disappointing. Will not use website again .

12 July 2013

Reply from eFlorist

Dear Anthony,

Thank you for your feedback. We are sorry to learn that you are unhappy with the flowers received and the content of your arrangement.

Whilst we allow our florists to make substitutions to ensure the flowers are delivered on the requested date, the substitutions need to be of equal quality, value and style within the colour scheme of the bouquet ordered. Our aim is for what's received to resemble what's ordered as closely as possible.

From what you have described we are concerned that this may not be the case. To contact our Customer Service team, please visit: http://www.eflorist.co.uk/help.html and select the 'email us' option.

Kind regards,
eFlorist

Anthony gould´s profile

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Anthony gould
Reviewer
United Kingdom

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