Argos is always a great place to buy things, just because they dont fob you off to the manufacturer, they take returns off you and deal with their manufacturers directly, where as most companies would tell you to deal with the manufacturer. I rate argos highly for their outstanding customer service.
As an employee of an consumer electronics/computing business, I can safely say that Dell only care about our orders when the value is £10,000 or more. Only then are we given UK based people looking after our order. When we order smaller things, it seems that Dell don't care about us at all, they seem to pass it on the the India based call centres to handle our order.
I think there is a serious communication failure going on in the company. In my opinion, they need to seriously evaluate what they are doing to the smaller consumer people if they want to maintain the name that they have built up for themselves, especially with smaller businesses constantly undercutting their prices on better spec items.
Allan Powel found this review useful
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