Spectrum

provides exactly what is asked.

I had to use a different lab for a client that had been recommended a different lab to print work with. I had to pay, then separately upload images via dropbox. no way of linking payment to images.
They didn't provide soft profiles. They didn't elaborate on anything more than the paper being 235gsm 'Satin'. Satin can be a semi-matte, or an ultra gloss depending on what brand it is. I phoned up to ask questions, and was met with short, snappy answers.

Spectrum are willing to chat to you, recommend a paper choice, or giclee over c-type, mounting options, framing options. They provide information to know what the paper is. Soft profiles too. Simple uploading system.

Its good there is a 24hour service. Would be great to have an automated e-mail telling you when your images are printed and ready.

It would be the icing on the cake if you provided images that show the paper. Sometimes i forget how glossy 'gloss' is. Would make paper selection easier!

12 June 2012

Reply from Spectrum Photographic

Hi Dave,

Thanks for your review - it's great to hear you've had such a positive experience with Spectrum! We try to make ordering as easy as possible for our customers and hope that the 24 hour online ordering system and 48 hour print turnaround do this.

Thank you for your suggestion about sending an automated email when orders are ready to collect - unfortunately the software that we use doesn't have this functionality but it is certainly something that we're working towards.

Also the suggestion of images of paper surfaces is great and something we plan to put into action very soon.

Thanks again for your suggestions and positive review.
The Spectrum team