I had to use a different lab for a client that had been recommended a different lab to print work with. I had to pay, then separately upload images via dropbox. no way of linking payment to images.
They didn't provide soft profiles. They didn't elaborate on anything more than the paper being 235gsm 'Satin'. Satin can be a semi-matte, or an ultra gloss depending on what brand it is. I phoned up to ask questions, and was met with short, snappy answers.
Spectrum are willing to chat to you, recommend a paper choice, or giclee over c-type, mounting options, framing options. They provide information to know what the paper is. Soft profiles too. Simple uploading system.
Its good there is a 24hour service. Would be great to have an automated e-mail telling you when your images are printed and ready.
It would be the icing on the cake if you provided images that show the paper. Sometimes i forget how glossy 'gloss' is. Would make paper selection easier!
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