Shocking! I have been ripped off by SCAN. Sent faulty motherboard back under OEM warranty. Their Tech Team didn't even bother testing it properly. RMA was rejected and returned only when I paid whopping £24 diagnosis fee. Sent again second time (postage out of my pocket of course) under the agreement they will refund the diagnosis fee+postage if MB is faulty. As I expected they accepted the fact that motherboard was indeed faulty this time. BUT they tried to get away with refund by saying "The motherboard I sent 2nd time was different". How insulting? I sent them the very same motherboard. Shameful Act. I WON'T BE BUYING ANYTHING FROM THEM AGAIN and I will tell everyone to avoid them like Plague. Extremely disappointed.
Update: According to email dated: 12th June 2012 from Customer Service is threatening me that I need to take down the review above instead of offering apology.
Update: Well Scan, if you respect the law, then don't do fraudulent stuff . I spend so much money on your website every month, loosing £29.99 motherboard won't make me poor. Just pursuing this just because what you did was completely unacceptable. With nonsense story, you are just pushing me even go further.
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