Colin Okorn´s profile

Reviews (1)

Ebuyer.com

Shambles Complete and utter

This company is a joke... Customer service is none existent.
They mess up the delivery take it back to the depot, try to charge me a restocking charge, then lose the server I bought after waiting a month they just tell me I can have my money back, no offer to solve the situation, no interest in keeping me, the customer, happy. No solution to the disruption, all the phone calls.
My business has been on hold for a month waiting for these idiots sort out the issues
I have customers, if I treated them like Ebuyer have treated me, I wouldn't have a business.
My recommendation is, do not go near these idiots with a barge pole

Helen Aldersonand Abid Khan found this review useful

13 June 2012

Reply from Ebuyer (UK) Ltd.

I would like to offer our sincere apologies for the issues you have had with Ebuyer.

Customer Support is our main priority at Ebuyer and I can assure you this is not the usual level of service we provide. Your comments will be passed on.

I am pleased to hear you have been refunded for the missing item and I apologise for the length of time this was taken to be issued.

Kind Regards

Nikki

Ebuyer Resolution Team

Colin Okorn´s profile

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Colin Okorn
Reviewer
1968
United Kingdom

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