Easy to fill the form online, had a phone call later for a quick check, very polite customer service rep, then job done, money in my account within the hour.
Delivery was way out of your estimates and although you admitted there was a delay in shipping your customer service response was poor and rude with no offer of a real apology or compensation or discount.
I expect better from companies with the technology that is available to yourselves. Thought I would try you instead of Petmeds my usual outlet because you were slightly cheaper but this was a wrong decision on my behalf.
Will never use you again or reccomend you to anyone.
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