Ive used amazon for years, its a great company to deal with. I order some things late at night and they arrive the next day (rubbish delivery companies permitting). When ive had a problem they have resolved it without any hassle. Even when i found the product cheaper on another site (the other site were offering 50% off) amazon took back the product although there was no fault with it.
They have a large number of products at good prices and the amazon prime is a real bargin if you order alot from them.
Unfortunately one of our suppliers use city-link and so often the parcels are not delievered next-day as the driver 'runs out of time'. I could understand this happening once, but we find this happens on probably half our orders.
I feel sorry for the drivers as they often get the brunt of it, but they are being sent out with far too many parcels - WHY CANT CITY LINK SEND OUT MORE DRIVERS.
Its fine for them to just at a call centre and say 'sorry driver ran out of time, he will try again tomorrow' But if you have to sit in day after day waiting, it costs time and money.
As a delivery company stands, FIND AN ALTERNATIVE COMPANY. I hate to say that as they use to be very good.
George Philip found this review useful
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