Next offers nice stuff at reasonable prices. The website is easy to use.
The delivery service is the worst I have ever come across and the customer service response, whilst always courteous, totally ineffecrtive. 8 phone calls when item failed to materialise on a next day delivery for two weeks and then 12 automatically generated and conflicting delivery advices, culminating in a confirmation that it was now duly cancelled as well past its required date- and the wretched thing turns up. Delivery company lied and lied. I will never use this company again.
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