Gordon´s profile

Reviews (4)

Interparcel

Reliable but with few niggles

Generally pretty happy with the parcel delivery side, nothing has gone mising in over 1000 deliveries and almost all were delivered on time.
Not so good is the order confirmation, would be much better if they included the tracking number in the e-mail so I could forward it to my client. I have to enter it manually from the label which is time consuming and can cause errors. Also poor is their storage of documents, seem to be no longer available after a few weeks.

10 February 2014

Reply from Interparcel

Dear Gordon,

Thank you for your review.

Very sorry to hear you have received confirmation emails that have not included tracking numbers.

Please can you forward an example of this to trustpilot@interparcel.com so that this can be investigated.

Kind Regards,

Interparcel

Waitrose

Generally good but...

Fruit and veg sections need overhauling. When a cheapie supermarket like Morrisons has a better F&V section and sometimes better quality produce it's time to overhaul what you offer.
We have 2 Waitrose stores near us, both need to raise their game.

DPD UK

Service good but tracking awful

I've had no issues with the deliveries but the tracking is 2 days late. Not much use when you give a client a tracking number and they can't see what's happening.
FedEx and UPS are much better.

22 June 2012

Reply from DPD UK

Hi Gordon,
Thanks for taking the time to leave feedback. Is this a common problem with you, or is this the first time it happened? Could you please send us an email to socialmedia@dpd.co.uk containing a contact phone number and the parcel reference numbers in question and we'll take a look into this.
Kind regards,
Bobby.

Mr Memory

Excellent service, good product

It arrived the next day, fitted it to the computer and it's working perfectly.

Gordon´s profile

profile image of Gordon
Gordon
Reviewer
United Kingdom

About