Long story short.
They made what should have been a simple exchange nearly a month LONG and STILL NO REFUND OR EXCHANGE!.In this time They've made no real decent answer
CEX ONLINE GIVE UP, YOUR ONLINE STORE IS A MESS AND YOUR WASTING WHAT WERE VALUABLE CUSTOMERS TIME AND MONEY.
Something to think about to people who are thinking of buying from CEX
DO YOU WANT TO BUY FROM A COMPANY THAT HAS NO TELEPHONE NUMBER. SOUNDS TRVIAL BUT THEY HAD ME OVER EMAIL BEATING AROUND THE BUSH FOR AGES WITH NO STRAIGHT ANWERS SOMETIMES NOT REPLYING FOR UP TO 3 DAYS. Bear in mind if you ever have to retern anything Its gotta be done within the week.
If a large company doesnt want you to be able to contact them there a problem. No everyone can use email due to disability / condition
Cex have withdrawn peoples right to speak to someone and get the anwers.
If i had known this i wouldnt have spent a damn penny god knows have theyve made it this far
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.