I sold a xbox 360 only been used a month brand new everything in Mint condition they gave me £60 cash after offering me £80?! I wasnt impressed but i needed the money as my mum was ill.
I bought a PS2 from them it was broken reterned it recieved awful cutomer service! !! ! ! its beeen nearly a month ans still nothing AVOID
IF A COMPANY DOESNT WANT YOU TO HAVE THEIR NUMBER THERE A REASON
BECAUSE THEY DONT WANT YOU TO CONTACT THEM AND CONTACTING THEM VIA EMAIL MEAN THEY CAN MESS YOU ABOUT UNTIL SUFFICENT TIME HAS PASSED AND THEM ITEM IS UN-RETERNABLE OR JUST TRY TO AVOID YOU BECAUSE THERE TERRIBLE AT THEIR JOBS
Long story short.
They made what should have been a simple exchange nearly a month LONG and STILL NO REFUND OR EXCHANGE!.In this time They've made no real decent answer
CEX ONLINE GIVE UP, YOUR ONLINE STORE IS A MESS AND YOUR WASTING WHAT WERE VALUABLE CUSTOMERS TIME AND MONEY.
Something to think about to people who are thinking of buying from CEX
DO YOU WANT TO BUY FROM A COMPANY THAT HAS NO TELEPHONE NUMBER. SOUNDS TRVIAL BUT THEY HAD ME OVER EMAIL BEATING AROUND THE BUSH FOR AGES WITH NO STRAIGHT ANWERS SOMETIMES NOT REPLYING FOR UP TO 3 DAYS. Bear in mind if you ever have to retern anything Its gotta be done within the week.
If a large company doesnt want you to be able to contact them there a problem. No everyone can use email due to disability / condition
Cex have withdrawn peoples right to speak to someone and get the anwers.
If i had known this i wouldnt have spent a damn penny god knows have theyve made it this far
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