Great customer service, very fast delivery. The food I buy regularly African Grey Natural is fantastic, so many lovely ingredients, and eaten with relish by my parrot, who looks very healthy on it I have used Rob Harvey for various items for a few years and I haven't got a single complaint to make. A well deserved 5 stars.
I bought a parrot from PKbirds and the experience was fantastic. Help and advice always available on the other end of the phone. Whilst waiting for my parrot to get to the age where he was fully weaned and ready to come home they sent me weekly videos of him and his brother which are lovely things to keep. When he was ready he was delivered personally and great advice was given on setting up the cage and all my questions were answered the breeder stayed for a long time to make sure I was happy. You would have to go a long way to find such fantastic, humane and conscientious breeders of birds
A parcel sent next day delivery took over a week to arrive after having to re-arrange a couple of times because apparently they delivered it and i wasn't in. Oh yes I was, no card was left, just more lies, unless they are invisible to cctv and the card just disappeared 3 times It cost me over £13 in phone calls to eventually get my parcel negating any saving I made on the item. I simply avoid any company that uses them, but be careful because the companies that do use them tend not to advertise this fact very well. I have had so many bad experiences with MyYodel that I phone companies first to check who is delivering before I order. I notice that a lot of people are doing this so companies beware what you save by using this company you will lose in lost custom.
As usual my order arrived bang on time. I love that you almost immediately get an e-mail telling you when the order will arrive and that on the morning of the delivery you are given a time it will arrive, say between 1.30 and 2.30pm so that you don't have the dreaded anytime between 8.30am and 5.30pm which is horribly frustrating and tying. I will continue to use them for my parrots needs because I don't think I can find another trader that can beat their performance. You can't beat perfection. There is a great range of products at great prices and terrific delivery I am so glad I discovered them, which I did because I was trying to find Animalzone parrot feed products which they have a wide range of and also unlike the other traders you are able to buy in bulk which saves me so much money.
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