I purchased a Samsung digital camera from the Durham store just over 28 days ago and the LCD has now produced a fault and the camera itself keeps freezing up. The only to get around this is to remove the battery. We took it back today customer services could not be more useless. They have sent my new camera that was not cheap and was hardly used back to a repair centre and have not even give us any sort of timeframe for its return. I can not believe that they would not give us a refund or a NEW camera. I WILL NEVER SHOP THERE AGAIN. If I could have I would of rated them a ZERO.
The order itself was good, but one of the cups ordered was a completely different colour to the reset and when paying over £10 per cup this is not very acceptable.
Also, the amount of emails i now receive from Pots and Pans is just rediculous and I am likely to add you to our barred lists.
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